Return & Refund Policy

HomeReturn & Refund Policy

Thanks for shopping at www.sweetgoodbye.com

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 14 Calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds

Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment) You will receive the credit within a certain amount of days, depending on your card issuers policies.

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any question on how to return your item to us, please contact us.

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact Us

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Address: 77 Naturaliste Terrace, Dunsborough Western Australia 6281, Australia

Phone: +61 89759 1977

Email: info@sweetgoodbye.com.au

Proudly Supporting

'Sweet Goodbye' have a special place in their hearts for all animals. We share part profits with charities we believe share our values and philosophies regarding the care and treatment of all our furry friends.

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